Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges for:

• Custom or personalized orders
• Full Eternity Bands
• Items on Sale
• Items purchased during Sales Events

Conditions of Return

• All items must be returned in brand new condition; unused and worn.
• Buyers are responsible for return shipping costs. We are not responsible for returns/exchanges that may get lost in transit. We always suggest our clients use a trackable and fully insured method of shipment.
• The items must be shipped back in their original condition and packaging.